How to access the developer tools in Mozilla Firefox

Introduction

Sometimes, if you’re experiencing difficulties with Nimble, we might ask you to open the developer tools in your browser and send us a screenshot of what you see.

Top tips before you begin

This article provides instructions for accessing the developer tools in Mozilla Firefox.

• If you are using Google Chrome, see the equivalent article here.
• If you are using Microsoft Edge, see the equivalent article here.

How to access the developer tools in Mozilla Firefox

1. Whilst working in Mozilla Firefox, before completing the actions that cause the problem or error message that you have been experiencing, press the F12 key on your keyboard. This should open the Developer tools. If it doesn’t, try pressing Ctrl + Shift + I.

2. From the top of the developer tools, ensure that the Console tab is selected.

3. Complete the actions that cause the problem or error to occur.

4. Take a screenshot of the full screen and send the screenshot to our technical team.