How to set up MFA for an account user

In this article, we’ll teach you how to edit an existing account user to set them up for MFA. You might want to do this if setting up an existing user for MFA for the first time, or updating their phone number.

Account users have access to the administrative area of the LMS and can perform tasks such as editing courses and enrolling users, depending on the level of access that you grant them.

Please note: If MFA is set to "enforced" for account users no additional steps are required to enable MFA. The user will be prompted to assign their mobile number the next time they login.

Editing account users for MFA

To set up MFA for an existing account user:

1. From the Nimble LMS home screen, click the Settings button from the top left nav bar.

2. Click the button next to the account user that you wish to edit.

3. Under 'Phone no.' select the country for that user's phone number from the dropdown.

4. Enter the user's mobile phone number.  NOTE: The system should automatically adjust the number to an international number, and remove any zeros from the start of it.

5. OPTIONAL:  If your MFA isn't set up to be mandatory, you'll see a checkbox for 'Enable MFA'.  Tick this if you want to turn on MFA for the account user.

6. Click the   button at the bottom of the page.