I have a third-party SCORM package and it doesn't work in Nimble! What should I do? – Nimble Elearning

Introduction

If you have a third-party SCORM package and you're having problems using it in Nimble LMS, before contacting our technical team you should test it using SCORM Cloud. This will allow you to identify whether the problem is with the package or with uploading it to our LMS.

Top tips before you begin

SCORM Cloud is an industry standard tool developed by Rustici Software. It correctly implements and follows the SCORM standard. This means that a package that works in SCORM Cloud should work anywhere.

Testing your SCORM package in SCORM Cloud

Don’t worry, doing this is easy and we’ve put together step-by-step guides to help you through the process!

If you haven’t already done so, create a SCORM Cloud account by following the steps in this article: Signing up for a SCORM Cloud account
Test your SCORM package by following the steps in this article: Testing a SCORM package in SCORM Cloud

I've tested my SCORM package. It doesn't work in SCORM Cloud or Nimble LMS! What should I do?

If your SCORM package doesn't work in SCORM Cloud or Nimble LMS, the problem will be with the SCORM package. Contact the third-party provider and explain to them:

Their SCORM package doesn't work in Nimble LMS
Their SCORM package doesn't work in SCORM Cloud
You'd like assistance with getting it working

I’ve tested my SCORM package. It works in SCORM Cloud, but not Nimble LMS! What should I do?

That's very unusual indeed. Get in touch with our technical support team and we'll be pleased to help!